Cristal Thomas


What do you do every day?

Cristal Thomas: My job as deputy governor is to help Gov. Pat Quinn manage the State of Illinois. That can mean many different things over the course of a day- there are many different work projects that I participate in. My work, in terms of my responsibilities fall into 3 buckets- 1) the actual policy work requires implementing Governor Quinn 's policy agenda, working with senior staff, working with members of cabinet, and the things the governor cares about- retaining jobs, improving healthcare access and better education; 2). the second bucket is outreach- speaking to groups and reaching out to the media so people know what we are doing; and 3). the third bucket is interacting with different legislators and making legislative decisions and to help them understand how their budgetary decisions play out operationally.

Why do you love your job?

Cristal Thomas: I love several things about my job- it's really interesting because when i first started out in science_.I was passionate about wanting to know how things work and had a thirst for knowledge. Making the jump into government is actually similar- i like to get to know how things work from a system point of a view- policy wise. But I 'd say what I love most is the opportunity to make a difference, improve people 's lives and be in a position to be constantly learning and challenged. That is what makes me jump out of bed in the morning.

What were your biggest moments of fear or challenge in your career?

Cristal Thomas: in my career, and I think this is very translatable, I deal with important, big and complex issues. We are dealing with things that impact people's lives directly. it's very daunting to operate in an environment of imperfect information- it's scary to jump out there and start on a path with the understanding that you have to figure it out as you go. My science background helps me with this- you are trained to figure out a hypothesis and test it- and if it doesn't work, you adjust and it takes you in a different direction. The process of making and understanding policy is very similar. The difference for me in a government context is that you are dealing with a more unforgiving environment- everyone expects you to know, and they don't see a value proposition in the learning process.

What are the latest innovations in science that you are the most excited about?

Cristal Thomas: I work in the area of translation- the impact side of intersection , where science meets policy. I live and see most things!. The best example is in health care policy. Advances in medical technology- such as: what is the best most effective delivery system to get a drug to a person? The advances in genetics that can lead to personalized medicine....we don't know what that will mean for cost, but the ability to personalize a treatment plan could have huge positive impacts. I'm also very excited about the field of nanotechnology- we have here at Northwestern University here in Chicago a hub for this, and this field has great potential across the board for healthcare disciplines.

Where did you grow up?

Cristal Thomas: I grew up in a town called Portsmouth, Ohio. It's a pretty small town on the Ohio River across from Kentucky.

Describe an experience in which you adapted your approach to resolve a difficult situation.

Cristal Thomas: The challenge I had was when I made the switch from working in science to working in policy. In science you do tend to work in teams and collaborate and it is very clear-cut. Policy is a bit messier- to say the least- and that background is so helpful to approach problems in a logical and systematic way. What I found was a strong backlash against my version of collaboration- you have to compromise to collaborate, which you don't in science. When I first started working in state government, I felt very frustrated because things weren't working as quickly as I wanted. I figured out how that needed to change and how to work more in teams and accept and recognize in policy the process of compromise is necessary and can be beneficial. In general, that's what people are finding in the science world around crowdsourcing.

Since we are The Science Runway, is there any style or fashion tips you would like to share?

Cristal Thomas: My style has evolved so much, but slowly over time. I started off as a tomboy- always in pants or pant suits. Over time I've been influenced by friends and family to appreciate fashion as an expression. My fashion choices previously had been driven by my introverted nature and my lack of self confidence...using your choice of how you dress to express yourself is more important than you think. Dress confidently- and you'll feel more confident! We are all beautiful, and we deserve to own that. Use your personal style to be a reflection of you.

What are you reading currently and what are some of your favorite books or authors?

Cristal Thomas: I 'm currently reading Lean In by Sheryl Sandburg In terms of books that I love- I read anything by Dean Koontz and I love reading Robin Coone_I like authors that have a science foundation to their writing.

Do you have a guilty pleasure or a website that you visit everyday?

Cristal Thomas: I read the NYTimes online to scan the headlines- it tends to be well rounded coverage of science, international affairs and so on.

What 's your inspiration?

Cristal Thomas: The thing that inspires me most are the incredible partnerships that I get the chance to be a part of! Working with people to make our state a better place inspires me. What tends to inspire me is inspirational people- the great work that I see people doing on the ground to make a difference.

About Cristal Thomas

Cristal Thomas, MPP, is the Deputy Governor of Illinois. Appointed in February 2011, she is responsible for overseeing implementation of Governor Pat Quinn 's policy agenda and advising the Governor on critical policy, budget and management issues. Cristal 's primary areas of expertise include Medicaid and health care reform, performance management, and policy development. She has applied this expertise to a broad range of projects within the Governor 's Office. Cristal is the Governor 's point person on health care, human services, biotechnology and life sciences, performance management, women 's issues and food policy. Currently she is leading development of the state 's Medicaid 1115 waiver, and Illinois ' implementation of the Affordable Care Act, Budgeting for Results and Pay for Performance initiatives, and anti-hunger partnerships. Immediately preceding her appointment as Deputy Governor, Cristal was Region V Director for the U.S. Department of Health and Human Services. In this capacity she was responsible for advancing HHS priorities, including the Affordable Care Act, within a six state region. Before joining HHS she was Executive Director of the Ohio Executive Medicaid Management Administration, where she provided strategic direction and led business process improvement projects across six state agencies responsible for health care, aging, public health, behavioral health and developmental disability systems. She also served as Ohio Medicaid Director, leading a state agency with 400 employees and a $15 billion annual budget; Assistant Director of the Illinois Department of Healthcare and Family Services; and Policy Analyst in the White House Office of Management and Budget. Cristal has a Bachelor of Science degree in Molecular Genetics from The Ohio State University in Columbus, Ohio and a Masters degree in Public Policy Studies from the University of Chicago.